Effective Date: July 28, 2026
Last Updated: July 28, 2026
These Terms and Conditions (“Terms”) form a legally binding agreement between you and BridgeMark Inc., doing business as IntellaCo (“IntellaCo,” “we,” “us,” or “our”).
These Terms govern your access to and use of our websites, customer portals, products, subscriptions, professional services, and technology services.
These Terms apply to IntellaCo and the following service brands:
References to our “Services” include web hosting, WordPress hosting, domain registration and management, business email, cloud backup, website development, website management, graphic design, reseller hosting, technical support, and related products and services.
By visiting our websites, creating an account, submitting an order, accepting a proposal, paying an invoice, or using our Services, you acknowledge that you have read, understood, and agreed to these Terms.
If you do not agree to these Terms, you must not purchase or use our Services.
Certain Services may be subject to additional terms, including:
These additional terms are incorporated into these Terms by reference.
If a written agreement signed by IntellaCo conflicts with these general Terms, the signed agreement will control for the specific Service covered by that agreement.
You must be at least 18 years old and legally capable of entering into a binding agreement to purchase or use our Services.
If you purchase or use Services on behalf of a business, church, nonprofit organization, government agency, association, or another legal entity, you represent that you have authority to bind that organization to these Terms.
You are responsible for ensuring that your use of our Services complies with all laws, regulations, contractual obligations, and industry requirements applicable to you or your organization.
Some Services require you to create an account or provide account information.
You agree to:
We may rely on instructions received from an authenticated account or authorized contact unless we have reason to believe the request is fraudulent or unauthorized.
We are not responsible for losses caused by your failure to secure your account, credentials, devices, email accounts, or authorized users.
Submitting an order does not guarantee acceptance or immediate activation.
We may decline, delay, cancel, or request additional information regarding an order when reasonably necessary to:
Services may not be activated until required payments, account information, agreements, and technical details have been received.
Estimated activation, migration, development, and completion dates are good-faith estimates unless a written agreement expressly guarantees a specific deadline.
You agree to pay all charges associated with the Services you purchase.
Prices, billing periods, setup fees, renewal rates, usage charges, and other material terms will be disclosed through the applicable order page, invoice, proposal, or service agreement.
Unless otherwise stated:
Renewal prices may differ from introductory or promotional prices. We may change future prices by providing reasonable notice before the new price takes effect.
A price change will not alter charges already paid for a current prepaid service term unless required by law or agreed to by the customer.
Hosting, email, backup, domain, website-management, reseller, software, and other Services may be offered on a recurring basis.
When you select automatic renewal or purchase a Service identified as recurring, you authorize IntellaCo or its payment processor to charge your approved payment method at the stated billing frequency until the Service is canceled.
Before completing your order, we will disclose the recurring nature of the Service, billing frequency, applicable price, and available cancellation method.
You are responsible for:
Unless otherwise stated, canceling a prepaid recurring Service stops future renewals but does not automatically provide a refund for the current billing period.
Cancellation must be submitted through the customer portal or another cancellation method we make available. Merely removing a payment method, rejecting a charge, transferring a domain, or ceasing to use a Service does not necessarily cancel the Service.
By providing a payment method, you represent that:
If a payment is declined, reversed, disputed, or not received when due, we may suspend or terminate the affected Services after any legally required notice or applicable grace period.
You are responsible for reasonable costs we incur in collecting undisputed overdue balances, to the extent permitted by law.
Accounts with past-due balances may be subject to:
Service suspension does not eliminate your responsibility for charges that accrued before or during the suspension when the Service and resources remained allocated to your account.
Reactivation may require payment of outstanding balances, late charges, restoration fees, or new setup fees.
Cancellation and refund eligibility are governed by the terms presented with the Service and our posted Return and Refund Policy.
Unless otherwise required by law or stated in writing:
Customers must download or transfer any information they wish to preserve before cancellation becomes effective.
Domain names are registered through third-party registrars and registries. IntellaCo may act as a reseller, service provider, billing contact, or technical manager rather than the underlying accredited registrar.
Domain registrations are subject to:
You agree to provide accurate registrant and contact information and promptly update it when it changes.
You are responsible for:
A domain search result does not guarantee that the domain will remain available. Registration is not complete until confirmed by the applicable registrar or registry.
We do not guarantee that a requested domain can be registered, transferred, renewed, recovered, or restored.
Failure to renew a domain may result in suspension, expiration, additional redemption fees, auction, deletion, or registration by another party. IntellaCo is not responsible for a lost domain when the loss results from inaccurate contact information, rejected payment, failure to respond to notices, customer delay, registry action, registrar action, or circumstances outside our reasonable control.
Hosting Services provide access to server resources according to the plan purchased.
Hosting resources may include limits relating to:
Hosting advertised as “unlimited” is subject to reasonable use, technical limitations, and our Acceptable Use Policy. Unlimited hosting does not permit unlimited consumption of server resources or use unrelated to operating a normal website.
We may take reasonable steps to protect server stability, including limiting processes, quarantining files, blocking traffic, or temporarily suspending an account that threatens the security or performance of the system.
Unless a separate service-level agreement states otherwise, hosting availability is not guaranteed to be uninterrupted or error-free.
IntellaMail and related email Services may be subject to storage, message-size, sending-volume, recipient, spam-filtering, and acceptable-use limitations.
You must not use our email Services to send:
We may filter, reject, quarantine, delay, or block messages when reasonably necessary to protect our systems, users, reputation, or third-party networks.
We do not guarantee that every email will be delivered, accepted, received, or classified correctly by spam-filtering systems.
Customers are responsible for maintaining appropriate copies of important messages and complying with any legal, regulatory, or professional record-retention requirements.
IntellaBackup is designed to reduce the risk of data loss, but no backup system can eliminate every risk.
Unless expressly stated in a written agreement:
You are responsible for reviewing backup reports, notifying us of failures, maintaining accurate credentials, and keeping at least one independent copy of critical information.
IntellaBackup should not be treated as the only copy of information essential to your business.
Website-development, maintenance, and graphic-design Services may be governed by a proposal, estimate, statement of work, or project agreement.
You agree to provide requested content, approvals, credentials, feedback, and decisions in a timely manner.
Project schedules may be extended when:
Requests outside the approved project scope may require a change order, revised completion date, or additional fee.
Unless otherwise agreed in writing:
We retain ownership of our preexisting tools, code libraries, processes, templates, methods, and general knowledge used to perform the work.
You retain ownership of content and materials you provide to us.
You grant IntellaCo a limited, nonexclusive license to host, copy, modify, transmit, display, back up, and otherwise process those materials as reasonably necessary to provide the requested Services.
You represent that you have the necessary rights and permissions to provide and use all materials submitted to us, including:
You are responsible for the legality, accuracy, security, and appropriateness of your content.
You may not use our Services to engage in, promote, facilitate, or distribute:
We may investigate suspected violations and take reasonable protective action, including removing content, blocking traffic, preserving relevant records, suspending Services, or cooperating with lawful authorities.
We use reasonable safeguards designed to protect our systems, but security is a shared responsibility.
You are responsible for:
If we reasonably believe an account or system has been compromised, we may reset credentials, disable access, quarantine files, block traffic, or suspend Services while the issue is investigated.
Participation in IntellaReseller requires an active and eligible IntellaHost account unless otherwise agreed in writing.
Resellers operate as independent businesses. Nothing in these Terms creates an employment, agency, franchise, partnership, or joint-venture relationship between IntellaCo and a reseller.
Resellers are responsible for:
A reseller may not make unauthorized guarantees, represent itself as IntellaCo, bind IntellaCo to an agreement, or make false statements about our infrastructure, support, ownership, or Services.
IntellaCo may communicate directly with an end customer when reasonably necessary to address security threats, abuse, legal requirements, infrastructure emergencies, or service continuity.
Support is provided according to the Service or support plan purchased.
Support may include assistance with systems directly managed by IntellaCo. It does not automatically include:
Additional work may require approval and may be billed at our current hourly or project rate.
We may require account verification before discussing an account, disclosing information, resetting credentials, or making material changes.
Our Services may depend on third-party providers, including:
Third-party products and services are subject to their own terms, availability, licenses, limitations, and privacy practices.
We are not responsible for changes, outages, discontinuation, price increases, security incidents, policy decisions, or failures caused by an independently operated third-party provider, except to the extent required by law or expressly stated in a written agreement.
We may modify a Service when reasonably necessary to:
Scheduled or emergency maintenance may temporarily affect availability.
We will provide reasonable notice of material changes when practical, but emergency maintenance or security action may occur without advance notice.
We may suspend or terminate Services when:
When practical and legally permitted, we may provide notice and an opportunity to correct the problem. Immediate action may be taken when necessary to address fraud, abuse, unlawful content, security threats, or harm to others.
Upon termination, your right to use the affected Services ends. We may delete associated content and account data according to our retention practices and applicable agreements.
The IntellaCo name, Intella brand names, logos, website designs, graphics, text, software, documentation, and other materials created or owned by us are protected by intellectual-property laws.
Except as expressly authorized, you may not:
Limited permission to access our websites and customer portals is granted only for lawful use of our Services.
We respect intellectual-property rights and may remove or disable access to material that is credibly alleged to infringe copyright.
Copyright notices should include:
Notices should be sent to:
BridgeMark Inc. d/b/a IntellaCo
Attention: Copyright Agent
PO Box 382
[Fayetteville, North Carolina 28302
Telephone: 910-835-1020
Submitting a knowingly false copyright complaint may result in legal liability.
Our collection and handling of personal information are governed by the IntellaCo Privacy Policy.
By using our Services, you acknowledge that information may be processed by IntellaCo and the service providers reasonably necessary to operate, secure, bill, and support the Services.
Customers that collect personal information through websites, email accounts, reseller services, backups, or other systems are responsible for maintaining their own legally sufficient privacy notices and obtaining any required permissions.
Each party may receive nonpublic business, technical, financial, security, or customer information from the other.
The receiving party agrees to use reasonable care to protect confidential information and use it only for purposes related to the Services.
Confidentiality obligations do not apply to information that:
To the fullest extent permitted by law, our websites and Services are provided on an “as available” and “as is” basis.
IntellaCo does not guarantee that:
Any warranties that cannot legally be excluded remain in effect only to the minimum extent required by law.
To the fullest extent permitted by law, IntellaCo and its owners, officers, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages.
This includes, without limitation, loss of:
To the fullest extent permitted by law, IntellaCo’s total aggregate liability arising from a specific Service will not exceed the amount you paid IntellaCo for that Service during the three months immediately preceding the event giving rise to the claim.
This limitation does not apply where liability cannot legally be excluded or limited.
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless IntellaCo, BridgeMark Inc., and their owners, officers, contractors, affiliates, and service providers from claims, damages, losses, liabilities, and reasonable expenses arising from:
We may assume control of the defense of a covered claim, and you agree to reasonably cooperate.
Neither party will be liable for delay or failure caused by events beyond its reasonable control, including:
Payment obligations for Services already provided are not excused by this section.
These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.
Before filing a legal claim, the parties agree to make a good-faith effort to resolve the dispute through written notice and reasonable discussion.
Unless applicable law requires otherwise, any legal action arising from these Terms or the Services must be brought in a state or federal court with jurisdiction in [County], North Carolina, and each party consents to that court’s jurisdiction and venue.
Nothing in this section prevents either party from seeking emergency injunctive relief, pursuing lawful collection remedies, responding to legal process, or using an applicable domain-name dispute procedure.
You consent to receive agreements, invoices, notices, disclosures, renewal reminders, and other business communications electronically.
Electronic communications may be delivered by email, customer portal, account notification, or website posting.
You are responsible for maintaining a working email address and reviewing communications relating to your account.
Electronic acceptance, signatures, and records may have the same force and effect as paper documents and handwritten signatures, to the extent permitted by law.
We may update these Terms to reflect changes in our Services, technology, business practices, vendors, or legal obligations.
The updated Terms will be posted with a revised “Last Updated” date.
When a change is material, we may provide additional notice through our website, customer portal, invoice, or email.
Changes generally apply prospectively. Your continued use of the Services after updated Terms become effective constitutes acceptance to the extent permitted by law.
You may not transfer your account, agreement, or rights under these Terms without our written consent.
We may assign these Terms in connection with a merger, acquisition, restructuring, sale of assets, or transfer of the applicable business or Service.
If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the greatest extent permitted, and the remaining provisions will remain in effect.
Failure to enforce a provision of these Terms does not waive our right to enforce that provision or another provision later.
A waiver is effective only when made in writing by an authorized representative.
These Terms, together with applicable orders, proposals, service descriptions, policies, and signed agreements, constitute the entire agreement concerning the Services and replace prior discussions or representations relating to the same subject.
Questions about these Terms may be directed to:
BridgeMark Inc. d/b/a IntellaCo
Attention: Copyright Agent
PO Box 382
[Fayetteville, North Carolina 28302
Telephone: 910-835-1020
United States
Telephone: 910-835-1020
Website: https://intellaco.com
Do not send passwords, complete payment-card numbers, or other highly sensitive information through ordinary email.